1. General Information:

By placing a pre-order with SwaggerPaws LTD, you agree to be bound by the following terms and conditions. Please read these terms carefully before placing your order.

2. Order Placement:

a. Payment:

• Full payment is required at the time of order placement.
• Payments are processed securely through Shopify using PayPal or Credit/Debit Card

3. Cancellation Policy:

a. Cancellation by Customer:

• Customers have the right to cancel their pre-order at any time for a full refund.
• To cancel, please contact our customer support team at bark@swaggerpaws.com with your order details.

4. Estimated Delivery Date:

a. Estimate Disclaimer:

• The estimated delivery date provided on the product page is an estimate only and is subject to change.
• We will make every effort to fulfill orders by the estimated delivery date, but delays may occur due to unforeseen circumstances.

b. Notification of Changes:

• Customers will be promptly informed of any changes to the expected delivery date.
• Communication will be sent to the email address provided during the order process.

5. Product Availability:

a. Subject to Availability:

• Pre-orders are subject to product availability.
• In the event that we are unable to fulfill your pre-order, a full refund will be issued.

6. Communication:

a. Contact Information:

• It is the customer's responsibility to provide accurate and up-to-date contact information.
• Please ensure your email address is correct to receive important updates regarding your pre-order.

7. Acceptance of Terms:

a. Agreement:

• By placing a pre-order with SwaggerPaws LTD, you acknowledge and agree to these terms and conditions.

8. Contact Us:

a. Customer Support:

• For any questions or concerns regarding pre-orders, please contact our customer support team at bark@swaggerpaws.com.

9. Changes to Terms:

a. Modification:

• SwaggerPaws LTD reserves the right to modify these terms and conditions at any time.
• Changes will be effective immediately upon posting on our website.